Help with Unemployment Benefits
Find a Job
Help for Families
Filing for Unemployment Benefits
What You Will Need
• Social Security number
• Phone number
• Email address
• Driver's license OR State ID number
If you are claiming dependents, are a military veteran, or a non-citizen, you will need some additional documents to complete your claim.
Ways to File
Visit the Unemployment website to file your claim and access resources to help you file.
File for benefits
Monday-Friday 7 a.m. – 7 p.m.
Saturday 9 a.m. – 5 p.m.
Sunday 9 a.m. – 1 p.m.
Best Hours to Call
Wednesday - Sunday afternoons and evenings
How We Can Help
Unemployment Live Chat
Chat with one of our representatives to answer your questions about filing.
Contact Unemployment Processing Centers
Find a Wi-Fi Hotspot
We have many free Wi-Fi hotspots throughout the county.
Find a hotspot
If you need an accommodation to participate in employment services, please call any OhioMeansJobs location and ask for Equal Access Services Assistance.
Ohio Relay Service 711
Serving Cleveland, Cuyahoga County, and Northeast Ohio